Privacy Policy
Effective Date: September 8, 2026
Everything Comes in Waves Counseling, LLC ("we," "our," or "us") operates the website www.inwavescounseling.org (the "Site"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this policy carefully. By using the Site, you agree to the terms of this Privacy Policy and consent to our data practices under both Federal and Pennsylvania state law.
1. Information We Collect
- Personal Data: This includes personally identifiable information—such as your name, email address, phone number, and any details you voluntarily submit through our contact forms or scheduling links.
- Derivative Data: This includes information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you viewed.
- Cookies and Tracking: We may use cookies, web beacons, and other tracking technologies to help customize the Site and improve your experience.
2. How We Use Your Information
- Respond to your inquiries, contact requests, or appointment bookings.
- Provide, operate, and maintain our website.
- Improve, personalize, and expand our website's functionality.
- Comply with legal obligations and prevent fraudulent activity.
3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted third-party service providers who assist us in operating our website or conducting our business (such as web hosting or encrypted scheduling platforms), provided these parties agree to keep this information confidential. We may also disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal mandates or protect our rights and safety.
4. Clinical Confidentiality, HIPAA, & Pennsylvania State Law
Please note that this Privacy Policy applies strictly to information collected on this public website. Any information shared during the course of actual clinical treatment or via our secure, HIPAA-compliant client portal is protected under separate federal and state privacy laws. This includes the Health Insurance Portability and Accountability Act (HIPAA) and the Pennsylvania Mental Health Procedures Act (MHPA), as well as state licensing board ethical guidelines. You will be provided with a formal Notice of Privacy Practices (NPP) directly when you begin the intake process as a client.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Everything Comes in Waves Counseling, LLC
1091 Mill Creek Road
Ste. 120 PMB 2024
Allentown, PA 18106
Email: Info@everythingcomesinwavescounseling.org
Call: 484-519-1861
Terms of Service
Effective Date: September 8, 2026
Welcome to the website of Everything Comes in Waves Counseling, LLC ("we," "our," or "us"). By accessing or using our website www.inwavescounseling.org (the "Site"), you agree to comply with and be bound by the following Terms of Service ("Terms"). Please read them carefully. If you do not agree to these Terms, you should not use this Site.
1. No Medical or Psychological Advice
The content on this Site—including text, graphics, images, blog posts, and other materials—is provided for informational and educational purposes only.
- Not a Substitute: It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
- Seek Help: Always seek the advice of your physician, therapist, or other qualified health provider with any questions you may have regarding a medical or mental health condition.
- Emergency Contact: Do not use this Site to report a mental health crisis. If you are experiencing a life-threatening medical or mental health emergency, please call 911, go to the nearest emergency room, or call/text the Suicide & Crisis Lifeline at 988.
2. No Patient-Therapist Relationship
Your use of this Site, including contacting us via our online contact form, sending an email, or scheduling an initial consultation link, does not establish a clinician-patient relationship between you and Everything Comes in Waves Counseling, LLC. A formal professional relationship is only established after we have mutually determined that we are a clinical fit, you have completed the intake paperwork, and both parties have signed a formal Treatment Agreement.
3. Permitted Use of the Site
You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Site strictly for personal, non-commercial purposes. You agree not to use the Site to:
- Transmit any virus, malware, or destructive code.
- Harass, abuse, or harm another person.
- Interfere with or disrupt the security or servers of the Site.
- Use automated systems (like bots or scrapers) to harvest data from the Site.
4. Intellectual Property Rights
All content, branding, logos, graphics, designs, and text on this Site are the intellectual property of Everything Comes in Waves Counseling, LLC or its content creators, and are protected by United States copyright, trademark, and intellectual property laws. You may not copy, distribute, modify, or republish any content from this Site without our prior written consent.
5. Third-Party Links and Tools
Our Site may contain links to external, third-party websites or integrated software (such as an embedded client portal or scheduling tool). We do not control or endorse the content of these third-party platforms and are not responsible for their individual privacy practices or operational security.
6. Limitation of Liability
To the fullest extent permitted by law, Everything Comes in Waves Counseling, LLC, its members, and its employees shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use this Site, or any errors or omissions in the content therein.
7. Governing Law
These Terms are governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law principles. Any legal action arising out of these Terms must be filed in a state or federal court located in Pennsylvania.
8. Changes to These Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the Site after changes are posted constitutes your acceptance of the new Terms.
9. Contact Information
For questions regarding these Terms, please contact us at:
Everything Comes in Waves Counseling, LLC
1091 Mill Creek Road
Ste. 120 PMB 2024
Allentown, PA 18106
Email: Info@everythingcomesinwavescounseling.org
Call: 484-519-1861
Notice of Privacy Practices (NPP)
Effective Date: September 8, 2026
Everything Comes in Waves Counseling, LLC
1091 Mill Creek Road
Ste. 120 PMB 2024
Allentown, PA 18106
Email: Info@everythingcomesinwavescounseling.org
Call: 484-519-1861
THIS NOTICE DESCRIBES HOW MEDICAL AND MENTAL HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Our Commitment to Your Privacy
At Everything Comes in Waves Counseling, LLC, we are deeply committed to protecting your privacy. We are required by federal law (HIPAA) and Pennsylvania state law (including the Pennsylvania Mental Health Procedures Act) to maintain the privacy of your Protected Health Information (PHI) and to provide you with this notice of our legal duties and privacy practices.
How We May Use and Disclose Your Protected Health Information (PHI)
We may use or share your health information for the following purposes without your explicit written authorization:
- For Treatment: We can use your PHI to provide, coordinate, or manage your mental health care. For example, your therapist may review your case history to plan your next session.
- For Payment: We can use and disclose your PHI so that the services you receive may be billed and collected from you, an insurance company, or another third party. (Note: If you pay out-of-pocket in full and ask us not to share information with your insurance company, we will honor that request).
- For Health Care Operations: We may use your PHI to run our practice, improve your care, and contact you when necessary (e.g., appointment reminders).
- As Required by Law: We will disclose PHI when required to do so by federal, state, or local law.
Special Cases: When Disclosure is Required or Permitted Without Your Consent
Under Pennsylvania law and professional ethical standards, we are legally mandated or permitted to breach confidentiality only in the following specific circumstances:
- Child or Elder Abuse: If we have reasonable cause to suspect that a child or vulnerable adult is being abused or neglected, we must report it to the appropriate state authorities.
- Serious Threat to Health or Safety: If you communicate an imminent, serious threat of physical violence against yourself or an identifiable victim, we must take protective actions (which may include notifying the police or the intended victim).
- Court Orders: If a judge issues a lawful court order or subpoena, we may be required to release your records.
Uses and Disclosures That Require Your Written Authorization
For any purpose not listed above, we will only share your PHI if you sign a written Authorization form. You can revoke this authorization at any time in writing. We strictly require your separate written authorization for:
- The use and disclosure of Psychotherapy Notes (the private notes a therapist takes during a session that are kept separate from the rest of your medical record).
- Any use of your information for marketing purposes.
- The sale of your PHI.
Your Rights Regarding Your PHI
- Right to Inspect and Copy: You have the right to look at and get a copy of your clinical record, with limited exceptions under Pennsylvania law.
- Right to Amend: If you feel the information we have about you is incorrect or incomplete, you may ask us to amend the record. We may deny your request if we believe the record is accurate, but we will provide our reasons in writing.
- Right to Request Restrictions: You have the right to request a restriction or limitation on the PHI we use or disclose about you for treatment, payment, or healthcare operations. We are not required to agree to your request, except if you pay completely out-of-pocket and request we don't disclose the visit to your insurer.
- Right to Alternative Communications: You can ask us to contact you in a specific way (for example, only calling your personal cell phone or emailing a specific address).
- Right to an Accounting of Disclosures: You have the right to request a list of certain disclosures we have made of your PHI for purposes other than treatment, payment, or operations.
- Right to a Paper Copy: You have the right to receive a paper copy of this notice at any time.
Breach Notification
In the highly unlikely event of a breach involving your unsecured PHI, we are required by law to notify you immediately.
Complaints
If you believe your privacy rights have been violated, you can file a complaint with us directly by contacting our Privacy Officer at the address above. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.